The service sector continues to develop rapidly, being one of the most important sectors of the national economy. Keeping pace with the times, the SUSU Higher School of Economics and Management prepares highly qualified specialists in the direction of “ Economics and management at enterprises of the service sector, recreation and tourism". One of them is Maria Popkova, art manager of the Maximillians restaurant.

- Why did you choose the specialty "restaurant service manager" and entered SUSU?

- I finished school in a village near Magnitogorsk and decided to enter a Chelyabinsk university. When I saw SUSU, I simply "fell in love" with this university and realized that I wanted to study here and nowhere else! I am a person of emotions, it is important for me to love the place in which I will spend most of my life. I managed to enter the budget, I thought that, apparently, this is fate. And she did not regret the chosen profession in the future.

- Maria, tell us about your work as an art manager.

- I have been working in the restaurant business for a long time. As a student, I started working in the Megapolis holding as a waiter. In my last year, I was promoted to become a manager, and soon the general manager of the Gorki shopping and entertainment complex, where she managed four establishments of the holding. This summer I left Megapolis and now I work as an art manager at the Maximillians restaurant, organizing concerts. Since the "stars" of show business come to us to perform, I often have to organize their performances. In addition, the scope of responsibilities includes the selection of live music groups, the organization of entertainment programs. Every Friday and Saturday, the restaurant hosts themed parties with a drawing of prizes: the art manager is engaged in drawing up a script, selecting partners, concluding agreements, decorating photo zones, and so on. I love this job because it is very creative.

- What are the most memorable moments during the years of study?

- Of course, the defense of the diploma! I was very calmly engaged in preparing him and did not worry at all. But it was on the day of defense that I realized that the big story of my life was coming to an end. I am immensely grateful to my scientific advisor Ksenia Valerievna Aikhel, because it was she who helped me to become a real professional. Last semester, I was invited to read 3 subjects in the restaurant business at my home department. I was happy to collaborate with the department, communicate with students and remember my student life. We even went with them to Sochi for the Formula 1 championship, where we got a lot of experience.

- What was most useful in your work?

- All theoretical knowledge was useful, but practice was most useful. The university provides a unique opportunity to try yourself in the profession through practical training and cooperation with the city's enterprises. Also, studying at SUSU helped me develop my communication skills.

- What are your plans for the future?

- To develop, not to stand still, to learn something new. There are so many interesting things in the world, and I am sure that I have a lot to learn, try, see. And, of course, I have a dream to open my own restaurant.

- What can you wish SUSU students who are now studying and want to connect their lives with the restaurant business?

At South Ural State University, anyone has many opportunities to express and express themselves. While there is time, you have to try everything to understand what is yours and what is not yours. Take every chance and always say yes! You don't have to imitate anyone, you don't have to look up to anyone. You need to find your own path, what you like and develop in this direction.

Olga Romanovskaya

This is a popular area of ​​both training and development of the country. Many people think about what kind of education to get for successful work in this field. Understanding this issue is not as difficult as it seems. In fact, it is enough to know just a few features of training. But choosing a place to get an appropriate education is more difficult. There are a lot of various institutions that allow graduating to work in the hotel and restaurant business. And an ignorant person can simply get confused in the choice.

What is this work

So, the first step is to understand what a citizen who has decided to work in the direction called "hotel and restaurant business" has to do. It is not entirely clear what will need to be done in this or that case.

The point is that upon graduation from this or that institution, a person will become a restaurateur. Or, as he is also called, the manager of the hotel and restaurant business. The tasks of such a worker are varied.

Among the main activities are:

• quality control of work;
• management of hotels or restaurants;
• establishing the supply of items necessary for the functioning of the business;
• marketing planning.

In other words, such a manager is a versatile worker in the hotel and restaurant business. Most often seen as an administrator in a particular institution.

Learning methods

The definition did not scare you off? Then you should think about training. Where can you master such a type of activity as the hotel and restaurant business? Where should a person go to get an appropriate education? There are a lot of options. Everyone chooses one or another institution to build their career and receive education in the hotel and restaurant industry.

Briefly listing all possible training locations, the following organizations can be distinguished:

• universities in Russia and abroad;
• colleges;
• organizations offering retraining;
• private training companies.

Each training option has its own characteristics. They will be discussed further. What to look for in this or that case? How to become a restaurateur without too many problems?

Retraining

Perhaps we should start with the least common scenario. We are talking about taking retraining courses. They are usually organized either by the employer or by specialized labor exchanges.

The average term of study is 2-3 months. No admissions tests are required. Upon graduation, the citizen receives a certificate of retraining as a restaurateur. From now on, he will be able to work in the hotel and restaurant business.

Private centers

The next option for training is contacting private training centers. it good way receiving additional education as well as self-development. With the help of specialized courses, you can easily master the hotel and restaurant business. It is recommended to inquire about the programs offered by these or those private educational institutions.

They usually study for about a year. In rare cases, training is several months or years. After listening to lectures, it is usually required to pass the final testing, to pass the exam. And after that, the person is issued a certificate stating that he is now considered a restaurateur. The document usually lists the skills acquired.

Are you interested in the hotel and restaurant business? What subjects will I have to take to study in private centers? None. And it pleases. There are no entrance examinations in private educational centers. It is enough just to pay for your education.

Universities

A more serious approach is to study at the country's universities. Modern universities offer several options for mastering the specialty of a restaurateur. You can study at a university on the basis of secondary vocational education or get higher education. In the first case, education will be obtained. It is not highly regarded by employers. In the second, the graduate will receive a diploma of higher education. It is he who attracts many employers. Although, as practice shows, the hotel and restaurant business allows you to successfully build a career with a diploma of secondary specialized education.

Depending on the type of study chosen, you will have to stay either 2 years, or 3, or 4. In the first two cases, we are talking about secondary specialized education based on the 9th or 11th grade, respectively. Higher education takes 4 years.

A distinctive feature of education in universities and colleges is the presence of entrance tests. To be admitted as a student, you will need to pass some exams. About them a little later. First, you should find out where exactly in Russia you can go to study as a restaurateur.

Universities for training

There are a lot of higher educational institutions in Russia. Where do they teach in the direction of "hotel and restaurant business"? Universities in Russia that offer to become restaurateurs are the following:

• Plekhanov University;
• Russian State University for the Humanities;
• Moscow State Institute named after Sechenov;
• Russian State University of Tourism and Service (Moscow).

These are not all educational institutions. In almost every humanitarian university, you can become a restaurateur. Only the above-mentioned places, as students say, teach best in the chosen direction.

College

Are you interested in the hotel and restaurant business? College is the most common way to get an appropriate education to start a career. Usually, admission to specialized schools after 9th or after 11th grade is considered.

Depending on the chosen educational institution, entrance tests are either present or absent. Where exactly should I go to study? You can choose a humanitarian college. And there to see if there is a direction of interest to the applicant. As already mentioned, after the 9th grade they study for 2 years, after 11 - 3 years.

Where exactly to go? You can pay attention to:

• management and hotel and restaurant business;
• Small Business College # 48;
• food college in Moscow;
• Krasnodar Trade and Economic College.

All this is just the beginning. The list can be very long. Are you interested in the hotel and restaurant business? The college in St. Petersburg at 154a embankment is considered the most successful choice among the residents of St. Petersburg.

Testing

What's next? Now it is important to understand what tests will have to pass. As already mentioned, sometimes they are admitted to technical schools simply by application. It is enough just to present a high school diploma, identity card and an application for admission.

And if the hotel and restaurant business will be mastered at the university, what should I take? Among the required exams are:

• Russian language;
• mathematics.

Both subjects must be taken at the basic level. But on the profile one will have to take social studies. In some cases, they may also request the Unified State Exam or the State Exam in English. These are all the exams you have to pass. And then it will not be difficult to enter a hotel and restaurant business college or university.

The educational program is aimed at training qualified and competitive personnel in the hotel service and hospitality industry.

43.03.02 Hospitality (BACHELOR)

Qualification: bachelor

Training period: 4 years (full-time education), 5 years (correspondence education)

Entrance exams: Russian language, social studies, history

43.04.02 TOURISM (MA)

Qualification: master

Training period: 2 years (full-time education), 2 years 5 months (part-time education)

Entrance exams: testing, master's exam

Graduating department: Tourism and social and cultural services

As a result of mastering the educational program"Hospitality" graduate is able to competently act in organizational and technological processes hotel enterprise of any level.

The purpose of the educational bachelor's degree program is the formation of a graduate's modern outlook, focused on the development of the organizational and coordination features of the processes of hotel activities, which allows to qualitatively meet the needs of customers at a level that meets modern standards

A mandatory section of the master's program"Hospitality" is the implementation of scientific research. The main areas of research work of the master in the direction of "Hospitality" are:

- Customer-oriented technologies in modern hotel service

- Psychological and pedagogical foundations hospitality

- Innovative approaches in the design of an information-rich hotel environment

- Ergonomics and health preservation in hotel and tourist complexes

The specificity of the educational process is inclusion of students in the practice of scientific and research research through the gradual development of skills scientific work through the preparation and publication of research materials containing the results of the research, and participation in academic events in Russia and abroad.

In the educational process, 1 doctor of sciences, 7 candidates of sciences of various scientific specialties, having a large number of scientific publications on the profile of an academic magistracy, as well as 5 leading researchers of the Geographic Institute Jovan Cvijic of the Serbian Academy of Science and Art.

Representatives of the business community participate in the educational process: specialists of the hotel business in Chelyabinsk - Congress-hotel "Malakhit", hotel complex "SmolinoPark", conduct lectures and practical classes.

The practice of students is organized at enterprises that are leaders in the tourist business in Chelyabinsk:

- National Park of Sports and Tourism "Turgoyak";

- LLC Rest House "Zvezdny";

- LLC Hotel Complex "Berezka";

- LLC Hotel Complex "Slavyanka";

- HOTEL "Aurora";

- LLC "Hotel complex" BOVID ";

Students enrolled in the direction of Hospitality have the opportunity to undergo summer internships in foreign companies.

In the period from 2014 to 2017, the students of the department underwent foreign internships in companies in Turkey (International Travel Holding TEZ TOUR), Greece (Mouzenidis Travel-Chelyabinsk LLC), Italy (Apulia), Czech Republic (Marys Travel and Tourist services) , Spain (Golden Sphere).

You can get advice on this program:

Beginning: 22000 ⃏ monthly

Experienced: 32000 ⃏ monthly

Professional: 41000 ⃏ monthly

* - information on salaries is roughly based on vacancies on profiling sites. Salaries in a specific region or company may differ from those shown. Your income is greatly influenced by how you can apply yourself in the chosen field of activity. Income is not always limited only by the fact that you are offered vacancies in the labor market.

The demand for the profession

Candidates for this position are in great demand, and due to the fact that the sphere of the restaurant business is constantly developing, the demand will continue to be very stable.

Who is the profession for?

Professionally important qualities:

• a responsibility;
• determination;
• activity;
• sociability;
• stress resistance;
• pleasant appearance;
• clear diction;
• grammatically correct speech.

Working conditions

Stressful situations often arise that require prompt solutions and are associated with risks. Very frequent communication during labor.

Career

The Restaurant Manager profession belongs to management positions. Therefore, it is unlikely that this specialist will be able to move up the career ladder in his company, especially if it is small. This specialist can either work in one position with the prospect of increasing wages, and one day take a leading position or open his own business.

Responsibilities

The restaurant manager is obliged:

• Take part in the organization of work
• Ensure the stability of the restaurant
• Analyze and plan work to improve restaurant catering services
• Promote an increase in turnover, currency turnover and profitability of the restaurant
• Analyze the performance of staff
• Monitor food safety
• Adjust the budget and agree with the management
• Plan and coordinate menus
• Help in any area when circumstances call for
• Be able to make purchases of both food and dishes intended for a restaurant
• Monitor the cooking and cleaning of dishes